SHIPPING & Delivery Terms
SHIPPING
We can ship to mostly any address in the world. Note that there are restrictions on importing some products, and therefore in some cases they cannot be delivered to international destinations.
When you place an order, we will estimate shipping and delivery terms for you based on the availability of your items and the shipping options you choose. Depending on the shipping method you choose (if eligible for your country), shipping date estimates will be shown on the "Location & delivery option" page during Checkout.
INTERNATIONAL SHIPPING INFORMATION AND POLICY
In order to keep shipping costs down, our International shipping is done via Lithuanian Post service provider or TNT courier service. All parcels are registered with a tracking number, which is sent to you by email, also with a details to check the delivery status, after the order is accepted by the courier.
CUSTOMS, DUTIES AND TAXES
International shipments may be subject to import taxes, customs duties, and fees levied by the destination country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country. Please contact your local customs office for information.
POSTAL SERVICES
The postal activities in Lithuania and the relations between the postal service providers and the users are regulated by the "Postal" and other laws, decrees of the Government and other "Legal acts"of the Republic of Lithuania, the Universal Postal Convention and its regulations, and international agreements to which the Republic of Lithuania is a party.
ORDER CONFIRMATION
When you submit your order we will e-mail you a preliminary order confirmation. When your order has been packed we will send you the final order confirmation, also by e-mail.
SHIPPING COSTS
Please also note that the shipping rates for items we sell are weight-based and depends on your living location. The weight of any such item can be found on its detail page.
SHIPPING COST FOR INTERNATIONAL POSTAL PARCELS
Orders are being shipped within the 24h after transaction confirmation.
In most of the cases, the products are shipped the next day, after the order was placed.
*Orders are being shipped on working days (Mon-Fri)
We ship to European Union countries listed below:Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.
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We ship to European non EU countries listed below:Albania, Andorra, Belarus, Bosnia and Herzegovina, Holy See (Vatican), Liechtenstein, Macedonia, Moldova, Monaco, Norway, Russia, San Marino, Serbia, Turkey, Ukraine, United Kingdom, Croatia, Montenegro, Switzerland.
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Worldwide*
USA, Canada, India, Israel, Singapore, Indonesia, Nigeria, Kazakhstan, South African Republic, Viet Nam, Chile, Senegal, Armenia, Burkina Faso, Mongolia, Taiwan, Saudi Arabia, Philippines & other countries of the world* |
We also ship massive orders, which expand 10kg weight range. If you want to order products, of a greater weight than 10kg, please contact us for more info considering delivery, or make multiple orders, which do not expand 10kg range.
Approximate Delivery Time
International express mail service delivery terms
Terms for delivery of postal items presented in the table below are only approximate. Delivery terms may vary due to circumstances beyond the control of Lithuania Post.
Country |
Delivery in capitals after submission of items to Lithuania Post* |
Delivery in other localities after submission of items to Lithuania Post* |
---|---|---|
Albania** |
4-6 |
6-8 |
Argentina** |
5-7 |
7-9 |
Armenia** |
4-6 |
5-8 |
Australia** |
5-7 |
8-12 |
Austria |
2-4 |
3-6 |
Azerbaijan** |
4-6 |
5-8 |
Belarus** |
3-5 |
4-7 |
Belgium |
2-4 |
3-6 |
Bosnia and Herzegovina** |
3-5 |
4-7 |
Brazil** |
5-7 |
6-8 |
Bulgaria |
4-6 |
5-7 |
Canada** |
5-7 |
6-9 |
CheckRepublic |
2-4 |
3-6 |
China** |
4-6 |
5-8 |
Cyprus** |
5-7 |
5-7 |
Croatia** |
3-5 |
4-6 |
Denmark |
2-4 |
3-6 |
Egypt** |
4-6 |
5-8 |
Estonia |
1-2 |
2-3 |
Ethiopia** |
4-7 |
5-8 |
Finland |
2-4 |
3-6 |
France |
2-4 |
3-6 |
Georgia** |
4-7 |
5-8 |
Germany |
2-4 |
3-6 |
Great Britain, United Kingdom |
2-4 |
3-6 |
Greece |
2-4 |
3-6 |
Hong Kong** |
4-6 |
5-8 |
Hungary |
2-4 |
3-6 |
Iceland |
2-4 |
3-6 |
India** |
5-7 |
6-8 |
Indonesia** |
5-7 |
6-8 |
Ireland |
2-4 |
3-6 |
Israel** |
4-7 |
5-8 |
Italy |
2-4 |
3-6 |
Japan** |
5-7 |
7-9 |
Jordan** |
3-5 |
4-6 |
Kazakhstan** |
5-8 |
6-10 |
Kyrgyzstan** |
4-7 |
7-9 |
Korea(Rep)** |
4-6 |
5-8 |
Latvia |
1-2 |
2-3 |
Liechtenstein** |
3-5 |
3-5 |
Luxembourg |
2-4 |
3-6 |
Macedonia** |
5-7 |
6-8 |
Malaysia** |
4-7 |
5-8 |
Malta** |
4-6 |
4-6 |
Mexico** |
5-7 |
6-8 |
Moldavia** |
4-7 |
5-8 |
Mongolia** |
4-7 |
5-8 |
Montenegro** |
4-6 |
5-7 |
Morocco** |
5-7 |
6-8 |
Netherlands |
2-4 |
3-6 |
New Zealand** |
5-7 |
5-8 |
Norway |
2-4 |
3-6 |
Pakistan** |
4-6 |
5-8 |
Poland |
2-4 |
3-6 |
Portugal |
2-4 |
3-6 |
Romania |
4-6 |
5-8 |
Russian Federation** |
4-7 |
6-12 |
Saudi Arabia** |
4-6 |
5-10 |
Serbia** |
4-6 |
4-7 |
Singapore** |
4-6 |
4-6 |
SyrianArab Republic** |
4-6 |
5-8 |
Slovakia |
2-4 |
3-6 |
Slovenia |
2-4 |
3-6 |
South Africa** |
6-8 |
7-9 |
Spain |
2-4 |
3-6 |
Sweden |
2-4 |
3-6 |
Switzerland |
2-4 |
3-6 |
Taiwan** |
4-6 |
5-7 |
Tajikistan** |
6-9 |
7-11 |
Thailand** |
4-6 |
5-7 |
Tunisia** |
5-7 |
6-9 |
Turkey** |
6-8 |
7-10 |
Turkmenistan** |
4-7 |
5-9 |
Ukraine** |
3-5 |
5-8 |
United Arab Emirates** |
4-6 |
5-8 |
United States of America(USA)** |
5-7 |
7-9 |
Uzbekistan** |
4-7 |
6-11 |
Viet Nam** |
4-7 |
5-10 |
* When postal items are submitted to Lithuania Post in the main post offices or to postal couriers:
in Vilnius by 19:00;
in Kaunas by 18:00;
in Klaipėda by 16:00;
in Šiauliai by 16:00;
in Panevėžys by 16:00.
The day on which the item is submitted to a post office/collected by a courier is not included into the number of delivery days.
** The delivery terms do not include the time needed for customs procedures which usually take 24 hours if item documents have been submitted properly.
For Regular parcel shipments we cooperate with Lithuanian post office (Lietuvos paštas) to deliver your order. Official website: www.post.lt
For EMS (Express Mail Service) shipments we cooperate with TNT for express delivery of your orders. Official website: www.tnt.com
Courier services
Means the clearance, distribution, transport and recorded delivery of postal items through a courier and the provision of additional services requested by the sender.
The services include the pick-up, sorting, and high-speed delivery of items to their addresses as well as preparation of necessary postal documentation.
Postage security and confidentiality is guaranteed.
It is a modern, simple and reliable way of sending mail items WORLDWIDE.
Tracing of international itemsRegular shipping service: www.post.lt/en
For Express Mail Service: www.tnt.com/express/en_gb/site/shipping-tools/tracking.html |
All the products shown on our webpage are available with no delay if nothing else is mentioned.
If you have any questions, please contact us at: